Business Systems Specialist – BOTSWANA FIBRE NETWORKS LTD
Location: Gaborone | Closing Date: 17 September 2025
BOFINET
Join our Team
BUSINESS SYSTEMS SPECIALIST (5 Year Contract)
BoFiNet is seeking a highly skilled and experienced Business Systems Specialist to join our dynamic Business Support Systems Team. The role reports to Information Technology Manager. As a Business Systems Specialist, you will play a critical role in Designing, Deploying and Supporting mission critical Business Systems such as OSS/BSS/ERP/Revenue Assurance systems across the organization in order to deliver efficiencies and meet business objectives. This position offers a challenging and rewarding opportunity for an individual with a passion for Business Systems and a commitment to maintaining the highest standards.
Key performances areas
• Lead the planning, design, and implementation of Business Systems (e.g. OSS/BSS/ERP systems etc.).
• Lead the planning and execution of system upgrades and enhancements to keep abreast of technological advancements.
• Lead system integrations and projects to enhance the overall BSS architecture.
• Lead in the development and maintenance of Enterprise Architecture.
• Performing regular audits and analysis to ensure data accuracy and integrity across Business Systems, networks and other sub-systems.
• Manage and collaborate with third-party vendors to address issues, and optimize system performance.
• Lead in evaluating and recommending new technologies and solutions to meet business requirements.
• Oversee configuration and customization of Business Systems to meet business requirements.
• Develop and maintain up to date system documentation, operational procedures, processes and policies.
• Provide application and refresher training to end-users to ensure user adoption and increase system usage.
Technical and Business Skills
• Applications Architecture
• Data and Security Architecture
• Proficiency in Structured Query Languages
• Skills in ETL (Extract, Transform, Load) for data warehousing and business intelligence
• Programming skills (Java, Python, R, etc.)
• Requirements Gathering and analysis
Competencies and Values
• People management skills
• Customer focus
• Planning and organizing skills
• Effective communication skills
• Attention to detail
• Interpersonal and networking skills
Qualifications & Experience
The candidates should have attained the following:
• Bachelor Degree in Computer Science, Computer Engineering, Information Technology, or related field.
• Minimum of 5 years of hands-on experience in implementing and supporting Business and/or Operational Support Systems.
• Track record of continuous professional development through certifications, training.
• Candidate should have experience with Business Intelligence, Data Analytics as well as programming languages (Python, R, SQL, etc).
Closing Date: 17 September 2025
