Business Development Officer x2 – BOTSWANAPOST

BotswanaPost seeks to deliver sustainable innovative business growth through people excellence and a commitment to provide exceptional customer experience whilst continuously building a high performance and people-centred company that is fit to serve and fit to grow. The company through its subsidiary PosoInsure invites suitably qualified, innovative, results-orientated, resilient and self-driven individuals to apply for the position below indicating their choice of Location;
BUSINESS DEVELOPMENT OFFICER -POSO INSURANCE x 2 (tenable at Francistown and Gaborone) PI 6/1/1 Vol.1 (2)

JOB SUMMARY
The Business Development Officer will be responsible for driving the growth and expansion of Poso Insurance by identifying and pursuing new business opportunities, developing and maintaining relationships with clients and contributing to the achievement of revenue targets. This position directly reports to Business Development Manager – Poso Insurance.

POSITION REQUIREMENTS

Key Responsibilities;
• Identify and pursue new business opportunities for retail, affinity and corporate segments
• Analyse market trends, competitor activities, and client needs to formulate effective strategies for business growth.
• Conduct market research and analysis to identify industry trends, client preferences, and emerging market opportunities.
• Utilize market information to develop targeted sales and marketing strategies to penetrate the market.
• Manage the sales team (Direct Sales Agents) and collaborate with Customer Service Assistants to develop compelling sales proposals, presentations, and pitches to win new clients.
• Participate in sales activities, including lead generation, prospecting, and negotiation of contracts.
• Develop and implement strategic business plan to achieve revenue growth and margin expansion.
• Coordinate activities with other departments such as Marketing, Finance, Human Resources
• Build and maintain strong relationships with clients, understand their needs, and provide exceptional customer service, identify opportunities for upselling, cross-selling, and renewal of contracts.
• Ensure adherence to regulatory requirements and internal policies related to business activities.
• Review and negotiate contracts with clients, ensuring compliance with legal and contractual obligations.
• Stay informed about and strictly adhering to all laws, including Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) laws, Data Protection laws, and any other relevant regulations applicable in the insurance industry.
• Maintain accurate and up-to-date personal contact information on prospects, clients, and accounts.

QUALIFICATIONS;
• A Bachelor’s Degree in any business discipline.
• Certificate in Long-Term and Short-Term Insurance.

EXPERIENCE;
• A minimum of three (3) years’ working experience within the Insurance industry with prior industry related business development experience. • Proven sales experience from independent contractor, sales representative or distributor background. • Experience in managing Direct Sales Agents.

COMPETENCIES;
• Financial and Business Performance
• Action Oriented
• Strong planning and organisation skills
• Good Interpersonal & communications skills
• Focus on results
• Proactive & innovative • Good problem -solving Skills

BENEFITS;
Poso Insure offers attractive salaries and benefit packages that are commensurate with qualifications and experience.

APPLICATION INSTRUCTIONS;
Only candidates who meet the above requirements need to apply by enclosing an application letter, detailed curriculum vitae, copies of certified certificates and Omang/ID to:
Chief Human Capital Officer
BotswanaPost P.O. Box 100 Gaborone OR
email a complete application to: recruitment@botswanapost.co.bw

All applications must be submitted on or before 15th October 2025.

NOTE: Please note that we only contact shortlisted candidates.