REPORTS TO: Chief Marketing Officer
OBJECTIVES OF THE JOB
• Lead BTC’s home connectivity strategy to grow broadband and Wi-Fi subscriber base.
• Design and manage fixed and wireless home internet packages.
• Drive customer uptake through competitive offers and partnerships.
• Collaborate with engineering and field operations to ensure service availability and reliability.
• Analyze usage pa erns and customer feedback to improve service delivery.
• Manage product lifecycle, including pricing, upgrades and retirement
QUALIFICATION
• Degree in Telecommunications, Business, Marketing, or related field.
EXPERIENCE
• Minimum 5 years in telecoms product management, preferably with broadband services.
• Experience with customer journey management and technical product development.
LEGAL CERTIFICATION / PROFESSIONAL MEMBERSHIP
• Relevant technical or marketing certifications preferred.
• Membership with a professional telecoms or marketing body is an advantage
Kindly state the position that you are applying for as the subject. If you fit the bill, kindly send your application, latest CV and certified copies of certificates and Identity document (OMANG) to: recruitment@btc.bw
