Job Summary
Provide application support for specified technological products, services, governance, and risk. This includes Second line support, optimization, administration, configuration, upgrades, maintenance & trouble shooting throughout the product lifecycle and assist in the application-related aspects of designing, testing, operating, and improving technology products & services.
Job Description
Qualifications & Experience
- A bachelor’s degree in computer science, Information Systems, or a related field. A master’s degree will be an added advantage.
- 3 – 5 years technical experience with a broad range of technology platforms.
- Recognized Service Delivery frameworks like ITIL V3/4, and agile project management certifications will be an added advantage.
- Knowledge and or qualification in Cr2, NCR & XFS, Payment Gateway, A+,N+ & Pos is essential
- In-depth knowledge of digital customer journeys
- Minimum 2-3 years’ Application Diagnostic and Management Experience.
- Understanding of Cloud platforms e.g. Azure, AWS & Google Cloud Platform
- Some knowledge of OAuth, Open Connect ID and SAML, preferably with an understanding of AD
Education
Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)
Closing date: April 14, 2024