Location: Gaborone, Francistown, Maun
STRATEGIC IMPACT
To coordinate the overall data capture and resolve any system issues in relation to applications usage.
KEY PERFORMANCE AREAS
RISK MANAGEMENT
- Demonstrate an understanding of various types of in the Bank. E.g Operational, credit risk etc
CUSTOMER SATISFACTION
- Setup, configures, and installs user computers, printers, and other IT equipment.
- Monitor and maintain the computer systems and networks including installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems.
- Ensure there are daily, monthly, and yearly backups for disaster recovery to protect the Organisation’s financial, accounting, and other critical information stored on data Bank’s bases and other IT facilities.
- Performs regular and periodic tests to ensure integrity of data and liaises closely with application suppliers to optimise applications in use.
- Diagnose, assesses, and finds solutions for service requests within agreed service levels and response times.
- Ensure data security in the user laptops by monitoring updates and security software’s.
- Participate in training, reporting and recommend for any improvements that might assist in smooth facilitation of the process.
QUALIFICATIONS & EXPERIENCE
- Degree in Information Technology or Computer Science
- At least 2 years relevant post qualification experiences.
Closing date: September 08, 2023