Helpdesk Operator Intern – NASHUA BOTSWANA

Location: Gaborone, Botswana
Closing Date: 28 August 2025
Position Type: Internship

Overview
Nashua Botswana, a leading ICT company providing office automation, products, and services to both private and government sectors, is seeking a motivated Helpdesk Operator Intern (OSM). The successful candidate will monitor surveillance systems, respond to alerts, and provide detailed reports to ensure efficient operations.

Key Responsibilities

-Investigate incidents and prepare reports for clients.

-Monitor surveillance systems (Hik Vision).

-Maintain records and write detailed end-of-shift reports.

-Follow Standard Operating Procedures for surveillance operations.

-Respond to alerts and report to relevant authorities.

Entry Requirements

-Diploma in Computer Engineering or equivalent.

-Basic knowledge of computing and CCTV-related systems.

-0–2 years of relevant experience.

-Excellent attention to detail and organisational skills.

-Ability to work independently and as part of a team.

Competencies Required

• Proficiency in MS Suite applications.
• Strong understanding of Computer Science principles and practices.
• Excellent analytical and problem-solving skills.
• Experience with computer hardware and software installation.
• Familiarity with technical concepts and operating systems.

Why Join Us?

• Gain valuable hands-on ICT and surveillance operations experience.
• Work in a supportive and professional environment.
• Opportunity to develop both technical and analytical skills.

How to Apply:
Email your CV and educational qualifications to recruitment@nashua.co.bw with the subject line Job Title Application.

Note: Only emailed applications will be accepted. Only shortlisted candidates will be contacted.

Postal Address (for reference):
Human Resources Officer
Nashua Botswana
P.O. Box 40439
Gaborone, Botswana