Role Purpose
Reporting to Manager, Teacher Licensing, the successful candidate will be assigned to coordinate, supervise and execute the Licensing section’s activities including the end-to-end teacher licensing process from application processing, approvals, rejections, licensing revocation/cancellation, licensing appeals, renewals, certificate issuance and teacher support services ensuring adherence to procedure, while monitoring performance to facilitate the achievement of the departmental objectives.
Key Performance Areas
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Achievement of set Licensing targets.
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Efficient processing of teacher Licensing.
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Efficient and effective teacher support services.
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Efficient resolution of queries and enquiries.
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Availability of computerised Licensing records .
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Monthly, quarterly, and annual reporting.
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Adherence to established policies and procedures.
The main duties include but are not limited to:
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Coordinate the end-to-end teacher Licensing process from application processing, approvals, rejections, licensing revocation/cancellation, Licensing appeals, renewals, and teacher support services.
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Screen applications for new teacher Licensing and renewals.
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Liaise with authorities such as the Police, DCEC as part of routine screening process and take appropriate action in the case of non-compliance.
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Review and record observations on non-compliant applications.
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Report non-compliant applications in accordance with strict Council rules.
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Allocate compliant applications for recording and Licensing including issuance of certificates/duplicates.
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Facilitate the forwarding of any identified breaches in standards or code of ethical conduct to the relevant internal manager.
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Facilitate the forwarding of training related non-compliant applications to the teacher development unit.
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Initiate correspondence to other non-compliant applications and follows-up.
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Track the Licensing process of applications and intervenes in case of needed support and guidance.
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Resolve Licensing/ non-Licensing issues or escalates within delegated limits.
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Monitor the turn-around time of applications from first receipt to Licensing and provides feedback to enforce the standards.
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Provide performance feedback to Officers and provides coaching and guidance.
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Act as liaison with other departmental units and maintain open communication related to the teacher Licensing process.
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Liaise with IT to gain access to and have maximum use of the Councils’ data facility.
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Follow up, resolve, and give feedback on complaints from both internal and external customers.
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Consolidate monthly reports to compile quarterly and annual reports and presents these to Manager: teacher Licensing.
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Statistical data reported is accompanied by suggestions and recommendations.
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Compile reports for review and approval and make recommendations to facilitate realisation of overall Teacher Licensing goals and that the process is efficient.
Competencies
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Analytical thinking .
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Accuracy and attention to detail.
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Initiative.
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Teamwork.
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Customer orientation.
Qualifications and Experience
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Degree in Education Management / Education Research or related field. along with Management and Leadership Training.
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A minimum of five (5) years of experience in Education Management / Education Research or related field.
Interested candidates should submit their cover letter addressed to Manager Human Capital & Administration, detailed curriculum vitae (CV),certified copies of academic certificates and ID to:
| Closing Date: | 19th Jan 2024 |
| Apply to: | recruitment@botepco.org.bw |
| Email Subject: | Must be the position Applied for |
We regret that only shortlisted candidates will be contacted.