Business Relations Manager – BBS BANK LIMITED

The incumbent, who will report to the Head of Business Relations and Marketing, will act as a strategic partner to the leadership of BBS Bank, providing professional advice and guidance in managing business relations to build promote and protect the reputation of the bank. They will be primarily responsible for developing and driving the bank’s corporate brand positioning and public relations strategy.

Key Performance Areas:

• Ensure effective reputation management and consistency in all brand messaging, in line with the bank’s strategic objectives and the public relations strategy.
• Ensure effective reputation management and consistency in all brand messaging, in line with the bank’s strategic objectives and the public relations strategy.
• Investigate, analyze & develop organizational best practices, ensuring & encouraging adherence to an operational framework of policies & procedures.
• Use the insights gained from business reports and other feedback mechanisms to measure success and realign tactical strategies.
• Develop and ensure implementation of practices which build communications delivery excellence and encourage others to provide exceptional stakeholder engagement.
• Contribute to a culture of excellent internal and external communication, which builds positive relationships and provides opportunities for feedback.
• Influence the alignment and adoption of different communications including change management, public relations and stakeholder engagement strategies as required.
• Play an integral role in writing material for internal and external publications, including the annual integrated report.
• Conduct on the job training, coaching and mentoring to direct reports to ensure development of team and improvement of business relations stream.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.

Competencies:

• Team Leadership and Motivation
• Planning, organizing and coordinating
• Critical Thinking and Innovation
• Consultation and Interpersonal Relations
• Business Orientation and Result Focused
• Excellent verbal and written communication skills

Qualifications:

• A Bachelor’s Degree in Communications, Public Relations, Business, Commerce, Management Studies or related field.

Experience:

§  5 – 8 years experience in a similar environment, of which 2 – 3 years was at specialist level

• Membership of a recognized professional body is also key.