Overview
AFRITEC is seeking an experienced and results-orientated Collections Admin Officer within the Collections team in Gaborone.
About The Role
We are looking for an experienced and results-orientated Collections Admin Officer within the Collections team.
Job Summary
- Employer: AFRITEC
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Finance
- Closing Date: 2026-10-30
Key Responsibilities
- Prepare daily, weekly and monthly Collections reports, including arrears aging analysis and recovery rates.
- Track and report on individual Collections Officer performance against targets.
- Maintain and update dashboards tracking key Collections KPI e.g. promise to pay.
- Identify trends in delinquency and flag high risk accounts to Collections Manager.
- Extract and prepare submission files for loan deductions.
- Reconcile payments received against loan accounts and investigate discrepancies.
- Generate / prepare reports as requested by Collections Manager.
- Have strong and effective written and oral communication skills.
- Escalate high-risk accounts to management as needed.
Requirements
- Minimum of 2-5 years’ experience in a collection’s role within a financial services environment.
- Diploma in Accounting, ACCA or equivalent.
- Computer Literacy – with MS Word and advanced MS Excel.
- Driver’s License.
How to Apply
Apply by email: collectionsjob@afritec.co.bw
