Head of Business Banking – BBS BANK LIMITED | 2026

The role is accountable for providing strategic direction to the Business Banking franchise in alignment with the Bank’s overall strategy. The incumbent will ensure that Business Banking delivers sustainable financial performance while maintaining a strong customer proposition, disciplined risk management and a high-performance culture.

Key Performance Areas:

• Develops and executes the Business Banking strategy and annual plans/budgets/targets in alignment with the corporate strategy and strategic objectives.
• Oversee sales pipeline development and opportunity conversion.
• Provides strategic direction for the Business Banking portfolio, identifying opportunities for growth , market expansion, customer acquisition and competitive positioning.
• Translate strategic objectives into clear business plans, financial targets, performance measures and execution priorities.
• Monitor business performance against strategic objectives and implement corrective interventions.
• Implement strategies to improve customer and portfolio profitability.
• Monitor pricing and lending margins in collaboration with relevant stakeholders.
• Monitor business unit profitability and financial performance.
• Drive the development of a quality lending pipeline.
• Oversee the identification and assessment of business financing opportunities.
• Develop strategies to attract and retain business deposits.
• Monitor deposit growth, concentration risks and ensure funding costs are within budgeted threshold.
• Drive customer acquisition, retention and relationship deepening.
• Ensure business banking products and services respond to customer needs.
• Ensure adherence to applicable banking legislation, regulatory directives and internal policies.
• Ensure appropriate management of anti-money laundering and counter terrorism financing obligations within the function.

Competencies:

• Relationship Management
• Customer Acquisition and Retention
• Negotiation and Influencing skills
• Cross-selling and upselling
• Team Leadership
• Financial and commercial acumen
• Market and Competitor Analytics skills
• Data Analysis and Sales Reporting
• Good Communication and Presentation Skills
• Resilience
• Stakeholder Management (Board and regulatory authority e.g. Central bank)

Qualifications:

• Bachelor’s Degree in Accounting, Finance, Economics or Business Management.
• Master’s degree (MBA,Finance, Business Administration or Strategic Management) is an added advantage

Relevant Experience

• 10 years within financial sector, with a minimal of 5 to 7 years in Senior Management or specialised commercial/corporate lending environments.
• Demonstrated experience in Corporate Banking and or Business Banking portfolio management